LOTTE NEW YORK PALACE, New York – A Smart Stay in the City
About the Hotel
Rooms & Suites
Lotte New York Palace offers 733 rooms and suites, including the Skyview Suites with views of St. Patrick's Cathedral. The Towers section features rooms on floors 41-55 with Hästens beds, marble bathrooms, and Molton Brown toiletries. The Royal Suite Collection includes the Jewel Suite by Martin Katz, with a two-story crystal chandelier and a private terrace. ADA-compliant rooms have grab bars, lowered safes, and roll-in showers.
Dining Options
VILLARD serves à la carte breakfast and weekend brunch in the historic Villard Mansion. Pomme Palais is a French-style pastry shop. Rarities offers rare wines and spirits. In-Room Dining is available 24/7. The Gold Room specializes in martinis, while Trouble's Trust is a hidden cocktail lounge beneath the lobby staircase.
Spa & Fitness
The ila Spa features organic treatments with sound healing technology. A 1,950 sq ft Fitness Center has Technogym equipment and Peloton bikes. Private yoga sessions are available. The spa includes a steam room and sauna.
Location & Transport
The hotel is on Madison Avenue, 5 minutes from the 51st Street subway (Line 6). St. Patrick's Cathedral is across the street. Rockefeller Center and Fifth Avenue shopping are within 10 minutes' walk. LaGuardia Airport is 15 km away.
Guest Services
Les Clefs d'Or concierge arranges VIP tours of St. Patrick's Cathedral. Towers guests receive butler service, packing assistance, and complimentary shoe shines. The Little Royals package includes a $100 FAO Schwarz gift card and in-room playhouse. Valet parking costs $90 for 24 hours.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Paid Wi-Fi
- On-site car park
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
Spa & Leisure
- Entertainment
- Spa & wellness centre
- Steam room
- Beauty treatment
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Location
Guest Ratings & Reviews
I couldn't have asked for a better hotel location in NYC! Right across the street from St Patrick's Cathedral, in the heart of Manhattan. The rooms offer a great view, and the service was top-notch with champagne upon checking in by the concierge. However, the dining options were limited, and the price was a bit on the higher side.
I had a wonderful stay at the hotel, with clean and comfortable rooms and friendly staff. The location was superb, right in the heart of everything, but the dining options were a bit limited. The facilities were great, providing a comfortable and enjoyable experience.
I had a wonderful stay at the hotel, enjoying its superb location in the heart of New York and the friendly staff. However, the dining options were a bit limited. The rooms were clean, comfortable, and offered a lovely view, making my stay pleasant overall.
The hotel's location is unbeatable, right across the street from the stunning St Patrick's Cathedral, with many top-notch restaurants nearby. The rooms are in great condition and feature very comfortable beds, although the absence of towels or clean glasses was a drawback. From George the doorman to every service offered, the staff truly goes above and beyond to provide a stellar American hospitality experience. The dining options, including the French bakery and Starbucks nearby, offer a decent selection, and the hotel's facilities are well-maintained and kept up to standard.
The hotel offers exceptional views from the rooms with a full kitchen, making it perfect for families. The service is top-notch, showcasing true American hospitality at its best. Its central location near Rockefeller Center is unbeatable. Dining options are convenient, though slightly limited. Overall, the hotel provides a great value for a memorable stay in NYC.
The hotel is perfectly situated right behind St Patrick's Cathedral, ideal for exploring NYC. The rooms boast large windows, a king-size bed, and an amazing view. The service goes above and beyond with a warm welcome and luxurious amenities. However, the dining options could be more diverse, and the facilities are satisfactory but could use a modern touch.
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